The HGA Privacy Policy

Last Updated: 15/07/2026

The Holistic Grooming Academy (“HGA”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, enrol on one of our courses, contact us or interact with our services.

Who We Are

The Holistic Grooming Academy (HGA)

Website:
www.theholisticgroomingacademy.com

Email:
admin@holisticgroomingacademy.com

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

Name
Email address
Telephone number
Postal address
Billing information
Course enrolment details

Account Information

If you enrol on one of our courses, we may also collect:

Student progress
Assessment submissions
Certificates achieved
Learning history

Website Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Cookies and analytics data

How We Use Your Information

We use your information to:

Process course enrolments
Deliver educational content
Provide tutor support
Process payments
Issue certificates
Respond to enquiries
Improve our courses and website
Send updates you have requested
Meet our legal obligations

We will never sell your personal information to third parties.

Marketing Communications

If you choose to subscribe, we may send:

Course updates
Educational articles
Newsletters
Research opportunities
Events and webinars
New product announcements

You can unsubscribe at any time using the link in our emails.

Lawful Basis for Processing

Under UK GDPR, we process your information because:

You have given consent.
It is necessary to fulfil a contract with you.
We have legitimate business interests.
We are required to comply with legal obligations.

Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store your full debit or credit card details.

Course Records

If you enrol with HGA, we may retain records including:

Assignment submissions
Assessment results
Tutor feedback
Certificates
Course completion records

These records help us maintain the integrity of our qualifications and provide ongoing learner support.

Cookies

Our website uses cookies to:

Improve website performance
Remember your preferences
Analyse visitor behaviour
Support website functionality

You can disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers including:

Payment providers
Email marketing platforms
Website analytics
Course delivery platforms
Video hosting services

These providers only process information necessary to deliver their services and are expected to comply with applicable data protection laws.

How Long We Keep Your Information

We retain personal information only for as long as necessary.

Some educational records may be retained for longer to:

Verify qualifications
Maintain certification records
Meet legal obligations
Protect academic integrity

When information is no longer required, it is securely deleted.

Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent
Request a copy of your data
Lodge a complaint with the Information Commissioner’s Office (ICO)

Data Security

We take reasonable technical and organisational measures to protect your information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

Although no internet transmission can be guaranteed to be completely secure, we continually review our security practices.

Children’s Privacy

Our courses and services are intended for adults and professional learners.

We do not knowingly collect personal information from children under the age of 16.

External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised update date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

The Holistic Grooming Academy